Customer Service/Utilities Billingmoc.y1505833450ticeg1505833450naror1505833450uo@se1505833450iriuq1505833450ni-uc1505833450o1505833450
205 E. Graves Ave.
Orange City, FL 32763
Phone: 386-775-5444
Fax: 386-775-5420

After Hours Contact: 386-736-5999

Utility Billing Supervisor
Josh McEnany – moc.y1505833450ticeg1505833450naror1505833450uo@yn1505833450anecm1505833450j1505833450
Phone: 386-775-5443
Fax: 386-775-5435

Executive Assistant
Cathy Hurd – moc.y1505833450ticeg1505833450naror1505833450uo@dr1505833450uhc1505833450
Phone: 386-775-5447
Fax: 386-775-5448

Construction Manager
Mike Watson – moc.y1505833450ticeg1505833450naror1505833450uo@no1505833450stawm1505833450
Phone: 386-775-5450
Fax: 386-775-5448

Financial Specialist
Jennifer Gerritsen – moc.y1505833450ticeg1505833450naror1505833450uo@ne1505833450stirr1505833450egj1505833450
Phone: 386-775-5439
Fax: 386-775-5448

Design Standards Information
Water Standard Details

Sewer Standard Details
Orange City Water and Sewer Details – CAD (ZIP)

 Click here for important information regarding the current St. Johns Water Management District’s permanent watering restrictions.

Click the image to the left to view and pay your Orange City Utilities water bill. Please contact the Utilities Billing Department at 386-775-5444 for your personal PIN number.


Click the images to the left to view your Water Usage.



Back in 1891, a spring was discovered in Orange City that was thought at the time to be inexhaustible. It has supplied water to Orange City residents ever since and was said to be 99.99 percent pure. Later, drilling was completed to find the source of the spring and pumping to residents was begun in 1895. Orange City water was bottled and shipped by truck and tank cars on the railroad not only throughout Florida but all over the world and even won an award at the St. Louis World’s Fair for its excellence.

The City of Orange City purchased the water utility company from the Moody family in 1987. Water production at the time the City purchased the utility was approximately 500,000 gallons per day. In 1999, Orange City Utilities opened a new treatment plant on Harley Strickland Boulevard named the Orange City South Water Treatment Plant, which has added an additional capacity of 584,000 gallons. Source: Our Story of Orange City, Florida; Village Improvement Association; Orange City Woman’s Club; Joan J. LaFleur, Editor.

After the destruction from many hurricanes in 2004, the Orange City Utilities Customer Service Department moved from the building at 426 South Volusia Avenue to the rear of Town Hall at 205 East Graves Avenue. The old building has since undergone extensive remodeling, including a new face lift. Various departments are now located at the old building, including the Public Works Administrative Department. Today, Orange City Utilities maintains eleven wells with an average production of 1.5 million gallons per day, as well as three storage tanks with a capacity of one million gallons. The utility also maintains a wastewater collection system which is composed of 16 lift stations. This wastewater is transported to Volusia County for treatment.

Utilities Customer Forms:
Enroll in AutoPay (PDF)
Bill Adjustment Request (PDF)

Water Quality Reports: (PDF)
Site: PWSID # 3640946
20162015201420132012, 2011, 2010, 2009, 2008, 2007, 2006, 2005, 2004

Site: PWSID # 3640945
20162015201420132012, 2011


Stormwater runoff is generated when precipitation from rain events flows over land or impervious surfaces and does not percolate into the ground. As the runoff flows over the land or impervious surfaces (paved streets, parking lots, and building rooftops), it accumulates debris, chemicals, sediment or other pollutants that could adversely affect water quality if the runoff is discharged untreated. The programs listed below are responsible for the management of stormwater in Florida.

National Pollutant Discharge Elimination System (NPDES)

Water pollution degrades surface waters making them unsafe for drinking, fishing, swimming, and other activities. As authorized by the Clean Water Act, the Florida NPDES program controls water pollution by regulating point sources that discharge pollutants into waters of Florida. Point sources are discrete conveyances such as pipes or man-made ditches. Individual homes that are connected to a municipal system, use a septic system, or do not have a surface discharge do not need an NPDES permit; however, industrial, municipal, and other facilities must obtain permits if their discharges go directly to surface waters.

Nonpoint Source Management Program

The Nonpoint Source Management Program is responsible for the implementation of the State of Florida’s nonpoint source management programs. These programs are implemented cooperatively by the Department of Environmental Protection, Florida’s water management districts, other state agencies (i.e., Department of Agriculture and Consumer Services, Department of Health), local governments, and by the public. The goal of these programs is to minimize nonpoint source pollution (“Pointless Personal Pollution”) from new land use activities and to reduce pollution from existing activities.

Environmental Resource Permit Program (ERP)

The Environmental Resource Permit Program regulates activities involving the alteration of surface water flows. This includes new activities in uplands that generate stormwater runoff from upland construction, as well as dredging and filling in wetlands and other surface waters. Two wetlands regulatory programs exist at the state level: a dredge and fill (wetland resource) permit program (WRP) within the limits of the Northwest Water Management District and an environmental resource permit (ERP) program throughout the rest of the state. Environmental Resource Permit applications are processed by either the Department or one of the state’s water management districts, in accordance with the division of responsibilities specified in operating agreements between the Department and the water management districts.

Related Links:
Information on stormwater pollution
Healthy Watersheds

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